This privacy policy explains how Houseology collects, uses, shares and protects personal information when you visit our website, make an enquiry, become a client, attend an event, subscribe to communications or otherwise interact with us.
Houseology [insert full legal entity name and registered details] is responsible for the personal information described in this policy. Where applicable, we act as the data controller.
We may collect information you provide directly, including your name, contact details, property requirements, investment objectives, relocation plans, nationality or residency information where relevant to a service, and correspondence with our team.
We may also collect technical information such as IP address, device and browser information, pages visited, referral source and cookie identifiers.
Depending on the circumstances and applicable law, we process personal information where it is necessary to perform a contract or take steps at your request, comply with a legal obligation, pursue legitimate business interests, or where you have given consent.
Where consent is required, you can withdraw it at any time.
We may share relevant information with developers, sellers, landlords, property portals, professional advisers, technology and marketing providers, payment or administration providers, and trusted specialists such as legal, tax, mortgage, visa or relocation partners where necessary to provide the service you request.
We may also disclose information where required by law or a competent authority.
Because Houseology works across the UK and UAE and may use international service providers, personal information may be processed outside the country in which it was collected.
Where required, we use appropriate safeguards for international transfers.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, regulatory, accounting and dispute-resolution requirements.
Retention periods vary according to the type of information and our relationship with you.
We may send you property updates, market insights, events or other marketing where we have a lawful basis to do so.
You can opt out at any time using the unsubscribe link in an email or by contacting us.
Our website uses cookies and similar technologies. Some are necessary for the website to function; others may support preferences, analytics and marketing.
Please see our Cookies Policy for more information and for details of how to manage your choices.
Depending on the law that applies to you, you may have rights to access, correct, delete, restrict or object to the use of your personal information, request a portable copy, or withdraw consent.
You may also have the right to complain to the relevant data protection authority.
We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure or loss.
No internet-based system can be guaranteed to be completely secure.
Our website may link to third-party websites whose privacy practices are outside our control.
We may update this policy from time to time and will publish the current version on the website.
For privacy questions or requests, contact info@houseologygroup.com.